Who we are
Our website address is: https://h-retail.com
Operated by H Albania Retail, Tirana, Albania.
What personal data we collect and why
Personal data you provide
We collect personal information that you voluntarily provide to us when you contact us or create an account, such as:
- Name
- Email address
- Phone number
- Billing and delivery address
This data is used to:
- Provide and manage our services
- Respond to inquiries
- Fulfill orders and contractual obligations
Automatically collected data
- When you visit our website, certain information is collected automatically, including:
- IP address
- Browser and device information
This information is used for:
- Website security
- Performance monitoring
- Statistical and analytical purposes
Cookies
Our website uses cookies to ensure proper functionality and to analyze website usage.
Essential cookies
Used to store consent preferences and ensure core website functionality.
Analytics cookies
We use Matomo and Sourcebuster to analyze traffic sources and website usage. These cookies collect anonymized or pseudonymized data and are used solely for statistical purposes.
You can manage or withdraw your cookie consent at any time via the cookie settings on our website.
Who we share your data with
We do not sell or rent personal data.
Personal data may be shared only with:
- Service providers necessary to operate the website and deliver services
- Authorities, where required by law
How long we retain your data
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations. When no longer required, data is securely deleted or anonymized.
What rights you have over your data
Depending on applicable data protection laws (including GDPR), you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
To exercise your rights, contact us at info@anais-fr.com
Where your data is sent
Analytics and hosting services may process data on servers located within or outside the European Economic Area, in compliance with applicable data protection laws.
Contact information
Email: info@anais-fr.com
Address:
H Albania Retail
Rruga Dervish Hima, kati 0
Qendratregtare “Arena Center”, Dyqani A3
Tirana 1001, Albania